Providing a safe, comfortable, and dependable ride is the foundation of community transit. The START Online course for drivers is divided into three main sections: Vehicle Safety, Driver/Operator Safety, and Passenger Safety. Vehicle Safety outlines procedures for pre-trip, en-route and post-trip inspections; Driver/Operator Safety covers the basics of defensive driving techniques, including everyday hazards and adverse driving conditions; and Passenger Safety reviews the procedures for boarding and disembarking ambulatory and non-ambulatory passengers, securing mobility devices, and handling emergencies. START Online is based on National RTAP’s popular instructor-led course and was developed in partnership with CTeL.
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Community Transportation Association of America's (CTAA) Community Supervisory Training has long been taught by Mike Noel in the classroom. There is a lot of content to cover in basic supervisory training, so an online version has been added to the course curriculum. This is an 8 module course with two comprehensive exercises to complete. This online course has two objectives; 1. to give everyone attending the in-person class some common background or 2. for those not able to attend the classroom portion, it’s an excellent source of information on how to improve your supervisor.
This is a course on performance based financial management for the transit industry. It reviews all the tools of accounting from chart of accounts to income statements to budgets and performance measures and applies them to transit. It discusses how federal guidelines are incorporated into transit finance and how to do a better job at grant management. This course assumes some knowledge in accounting. The format is present information, test your understanding and then apply it. This interaction makes the course engaging, memorable and fun. Check it out!
Hiring the Right Staff is an interactive and engaging self-paced, online course that covers the entire hiring process and gives you valuable tools, techniques and resources to hire effectively. It takes you through the hiring process and provides examples, opportunity to evaluate scenarios, and challenges your thinking so upon completing you’ll be able to hire better team members for your organization.
This is an interactive e-learning course about proper procedures for boarding and securing a passenger in a wheelchair using a lift on a cutaway bus. By interactive, we mean the computer reacts to decisions you make as you go through the course. It's fun and educational! For drivers who want to learn the proper procedure for accomplishing these tasks, you'll want to dive in and learn all you can in this course. It'll be time well spent.
See what we have done. CTeL has partnered with two of the most respected transit training organizations in the country; Community Transportation Association of America and the National RTAP Program. Both organizations have a very impressive reputation in the transit industry when it relates to training. Some of the courses, CTeL personal served as subject matter experts. All courses are specific to transit, where designed by professional instructional designers, and are interactive truly engaging the learner.