Providing a safe, comfortable, and dependable ride is the foundation of community transit. The START Online course for drivers is divided into three main sections: Vehicle Safety, Driver/Operator Safety, and Passenger Safety. Vehicle Safety outlines procedures for pre-trip, en-route and post-trip inspections; Driver/Operator Safety covers the basics of defensive driving techniques, including everyday hazards and adverse driving conditions; and Passenger Safety reviews the procedures for boarding and disembarking ambulatory and non-ambulatory passengers, securing mobility devices, and handling emergencies. START Online is based on National RTAP’s popular instructor-led course and was developed in partnership with CTeL.